General Virtual Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Request, verify, and upload supplier price lists, promotional rates, and competitor mappings from Netrivals into ERP and Store systems.

• Identify unassigned SKUs, assess potential supplier options, and integrate new sourcing partners into company systems.

• Confirm supplier order details against internal purchase orders for accuracy in pricing, items, and quantities.

• Prepare purchase orders as assigned.

• Follow up with suppliers regarding delivery schedules and update ETAs in WeClapp ERP accordingly.

• Inform internal teams about changes in delivery statuses.

• Acquire transport quotes and generate shipping labels.

• Collaborate with UPS, DHL, DSV, and other carriers to ensure timely order delivery.

• Create commercial invoices and address shipping delays or carrier inquiries.

• Create and maintain SKU product data in compliance with SOPs.

• Manage operational emails effectively.

• Prepare customer quotes or sales orders upon request.

⛳️ Requirements

• Minimum of 6 months to 1 year of experience as a Virtual Assistant.

• Experience in the e-commerce or procurement sector is advantageous.

• Must be at least 18 years old.

• Completed Senior High School education.

• Exceptional communication skills via phone, email, and instant messaging.

• Strong organizational and time management abilities.

• Willingness to work during graveyard shifts.

• Tech-savvy with familiarity in desktop sharing, cloud services, and VoIP.

• Proficient in word-processing software and spreadsheets, such as MS Office.

• Knowledgeable in using online calendars and scheduling tools, like Google Calendar.

• Proactive mindset and eagerness to undergo training.

• USB headset equipped with noise-cancellation features.

• Functional webcam.

• Computer with a minimum 1.8 GHz processor and at least 4GB RAM.

• Main internet service speed of no less than 25 Mbps cable connection.

• Backup internet service speed of at least 10 Mbps.

• Availability to work during US hours, with a commitment of 20–40 hours per week.

🏝️ Benefits

• Health Insurance (HMO).

• Performance Incentives.

• Job Security and Stability.

• Paid Training.

• Inclusive Culture.

• Upskilling Opportunities.

• 100% Work-From-Home.

• Exceptionally Supportive Team.

• Opportunities for Career Growth.

• Fun Work Environment.

• Holiday & Overtime Pay.

• Affiliate Marketing Program referral earnings of up to $30 for each hired referral.