General Liability and Auto Claims Adjuster III

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct investigations, analyze, and ascertain client liability for personal, casualty, or property losses and damages.

• Communicate with or interview client personnel, medical professionals, agents, witnesses, and claimants.

• Gather reports and documentation to assess and evaluate losses or damages.

• Negotiate settlements with claimants when appropriate.

• Evaluate and estimate vehicle and property damages.

• Collect information through interviews and review customer records.

• Analyze evidence and search legal and property records.

• Adhere to contract, property, insurance, and evidence-procedure laws.

• Collect physical evidence and inspect properties to assess damages.

• Review insurance applications, contracts, policies, and coverage memoranda.

• Acquire, review, and assess police, medical, and other relevant records.

• Propose actions for claims.

• Set and adjust claim reserves in line with guidelines and authority levels.

• Maintain records, reports, files, and active claim diaries in the Claims Management Information System (CMIS).

• Follow company protocols and regulatory standards.

• Prepare timely reports for clients and document information within CMIS.

• Collect evidence for contested claims presented in court.

• Select and manage defense and coverage counsel, as well as experts.

• Keep clients informed and guide defense counsel on litigated cases.

• Participate in litigation hearings, settlement conferences, and mediations, including necessary travel.

⛳️ Requirements

• A four-year college degree (preferred).

• In-depth knowledge of managing public entity liability claims.

• Minimum of five years’ experience in insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities (JPAs).

• At least three years of experience using Microsoft Windows on a PC, including Microsoft Word, Excel, and Outlook.

• A minimum of two years using video conferencing tools, such as Teams and Zoom, with the ability to set up and host group meetings utilizing all available features.

• At least two years of experience with claims management software and/or the capability to quickly adapt to new claims-management systems.

• Exceptional written and verbal communication skills.

• Must be legally and technically equipped to manage claims competently, including complex litigated claims.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Company contributions to Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.

• Employer-funded life and disability insurance.

• 401(k) plan with company matching.

• Paid time off (PTO) and company-observed holidays.

• Learning and development opportunities that facilitate real career progression.

• Employee assistance resources.

• A supportive culture that prioritizes balance and well-being.

• Comprehensive training.

• Manageable caseloads.

• Collaborative team environment.

• Access to expert support.

• Clear career paths for professional development or leadership roles.