General Adjuster – Large Loss Property

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Oversee claims while adhering to standards for accuracy, efficiency, customer service, and regulatory compliance.

• Act as the company's representative in communications with members, agents, and internal stakeholders including underwriting, product management, and finance.

• Address claims and respond to inquiries from members, agents, vendors, defense attorneys, and plaintiff attorneys.

• Manage the initial notice of loss and the assignment of claims.

• Assess coverage, damages, reserves, and resolutions for claims.

• Handle subrogation for closed files.

• Evaluate and appraise new risks and engage in some catastrophe planning.

• Make decisions regarding coverage, reserves, status updates, and payment requests for loss costs or loss adjustment expenses.

• Inspect damaged properties, which includes entering buildings and climbing ladders to evaluate roof damage.

• Consistently travel within the designated territory to visit members’ residences.

⛳️ Requirements

• 7-10+ years of experience in property and casualty claims.

• Bachelor’s degree is preferred.

• Must maintain state adjuster licenses and continuing education credits as mandated by state regulations.

• Proficient in Microsoft Office applications, particularly Word and Excel.

• Strong skills in relationship management and customer service.

• Ability to inspect and evaluate properties.

• Capability to work independently.

• Regular travel within an assigned territory to visit members’ homes.

• Excellent interpersonal, listening, organizational, written, and verbal communication skills.

• Attention to detail, strong analytical abilities, and solid problem-solving skills; proficient in Excel, Word, and web applications.

• Ability to demonstrate integrity, foster teamwork and enthusiasm, and build trust and credibility.

• Quick learner capable of absorbing information and applying it to current business scenarios.

• Current property and casualty and excess and surplus lines licensing is required for the role; licenses must be obtained within the first 90 days of employment if not already held.

• Ability to enter and access damaged buildings and climb ladders to assess roof damage.

🏝️ Benefits

• Opportunities for both professional and personal growth.

• On-the-job training and professional development experiences.

• A supportive and collaborative community.

• A culture of care, respect, and openness to diverse perspectives.