Gastroenterology Area Business Manager

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Report to the RBD and collaborate with customer-facing and HQ teams throughout the organization.

• Oversee and guide a team of 6-10 representatives within the designated area.

• Take ownership of the sales performance for the business product portfolio.

• Evaluate key stakeholders and emerging trends within the business marketplace.

• Provide regular in-field and virtual coaching and observation for Field Representatives.

• Maintain consistent communication with customers.

• Establish robust partnerships with marketing and channel colleagues.

• Ensure compliant execution and foster a culture of integrity.

• Supervise District operations, which include hiring, live and virtual coaching, representative development, performance management, and priority-account assignments.

• Develop and execute District strategic and business plans.

• Manage the budgets at the District level.

• Plan, organize, and monitor performance to maximize District and RBU potential.

• Optimize the use of promotional materials and contribute to annual marketing plans.

• Analyze data to uncover market trends.

• Identify and cultivate key-account opportunities that impact regional and national business.

• Build relationships with customers, KOLs, key stakeholders, Channel Partners, and cross-functional partners.

• Foster external advocates and engage in advocacy and community initiatives.

• Coach representatives on cross-functional collaboration and digital tools.

• Organize and lead action-plan and other partner meetings.

• Collaborate within integrated account teams.

• Partner with Marketing on crucial strategies, business imperatives, and objectives during the Op Plan process.

• Lead cross-functional collaborations to address patient-service needs.

• Maintain expertise in product, portfolio, disease-state, and market knowledge.

• Utilize digital and virtual tools and leverage customer-insight analytics.

• Implement advanced virtual communication and systematic engagement practices.

• Mentor and counsel representatives on selling skills, product knowledge, capabilities, and business planning.

• Ensure compliance, escalate issues, and uphold District Standards.

• Employ situational leadership and interactive coaching methods in both virtual and face-to-face interactions.

• Cultivate team culture, engagement, and morale in a hybrid working environment.

• Encourage feedback and promote continuous improvement.

• Establish team goals and hold members accountable for performance, technology utilization, communication, compliance, and virtual engagement objectives.

⛳️ Requirements

• Bachelor's Degree is mandatory.

• A minimum of 3-5 years in a role demonstrating leadership across peer and customer groups is required.

• Previous experience in pharmaceutical, biotech, or medical marketing/sales is preferred.

• Experience working with key thought leaders or highly influential customers in large group practices, hospitals, or managed care organizations is preferred.

• Willingness to travel as needed to cultivate internal and external relationships.

• Valid US driver’s license and driving record that meets company standards.

• Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from consideration.

• Strong ability to influence and collaborate with peers, develop and coach others, and supervise and guide colleagues’ work.

• An MBA or a relevant graduate degree is preferred.

• A minimum of 5 years of people management experience is preferred.

• Capability to develop and motivate others, lead through change, and fulfill Pfizer business imperatives.

• Specialty experience and expertise are highly preferred.

• Ability to enhance and reinforce team expertise on broader portfolio content.

• A mindset geared towards cross-functional collaboration.

• A culture of feedback mindset.

• Additional digital and L&C training for personal adherence and leadership by example is expected.

• Serve as a model/leader for change, agility, and adaptability.

• Enhanced proficiency with virtual and digital tools/platforms.

• Advanced virtual communication skills for customer engagement, team management, and remote collaboration.

• Data-driven resource management abilities.

• Multimodal coaching skills suitable for a hybrid model.

• Strong organizational and analytical capabilities.

• Proficient in analyzing and drawing conclusions using sales data/call reporting software/applications.

• Adaptability to Pfizer's long-term technology model is essential.

• Strategic thinking and flawless execution skills are required.

• Collaborative and motivational leadership alongside effective internal stakeholder management skills.

• Enterprise thinking is essential.

• Excellent facilitation skills are required.

• Must be authorized to work in the U.S. by any employer.

• Permanent work authorization in the United States is required.

• U.S. work visa sponsorship is not available now or in the future.

🏝️ Benefits

• Sales Incentive bonus.

• 401(k) plan with Pfizer Matching Contributions.

• Additional Pfizer Retirement Savings Contribution.

• Paid vacation, holiday, and personal days.

• Paid caregiver/parental and medical leave.

• Medical, prescription drug, dental, and vision coverage.

• Relocation assistance may be available based on business needs and/or eligibility.