Gastroenterology Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Evaluate, plan, and implement AbbVie programs that enhance treatment delivery for infused therapy offerings within the Gastroenterology business unit.

• Identify and cultivate business-to-business relationships with local care sites while developing and executing account/partner business strategies.

• Manage the development, execution, and evaluation of site-of-care strategies.

• Collaborate with internal stakeholders to develop, implement, and assess activities that optimize pull-through via coordinated business planning.

• Maximize site-of-care potentials in alignment with product labeling, strategic priorities, and company policies.

• Achieve defined goals through management-by-objectives.

• Present therapy and clinical procedure overviews to assigned site-of-care customers and partners, coordinating with Medical Affairs when necessary.

• Identify deficiencies in current site-of-care networks and create strategies to broaden site-of-care options.

• Execute national partnership contracts at the local level.

• Create business cases to support contracts and oversee their execution and management for optimal outcomes when applicable.

• Provide continuous education related to access, including coding and billing.

• Conduct quarterly business reviews with administrative leaders at site-of-care facilities.

• Stay informed about healthcare issues and strategies, customer challenges and trends, and best practices.

• Act as the primary point of contact for sales, patient services, and reimbursement access functions.

• Assess, develop, monitor, and evaluate partnerships and business strategies against profit, growth, and value objectives.

• Build and strengthen relationships with relevant account stakeholders.

• Create and deliver business presentations and reviews for customers and partners.

⛳️ Requirements

• A minimum of 4 years of experience in the pharmaceutical or medical industry.

• At least 2 years of experience in market access/site-of-care customer segments and reimbursement, including dealings with commercial and government payers and billing/coding for infused products.

• Direct experience in identifying and activating sites of care within infusion service areas, including national and regional infusion service providers, specialty pharmacies, infusion management companies, and buy-and-bill physician office practices.

• Ability to operate independently and make informed decisions while understanding when to seek supervisory input.

• Strong knowledge of healthcare regulatory and enforcement frameworks.

• Proven integrity in professional conduct.

• Innovative approach to account management and practices.

• Keen attention to detail with the ability to identify issues within the context of broader policies and regulations.

• Excellent organizational and planning skills to meet time-sensitive deadlines.

• Capability to work cross-functionally in a high-paced, urgent environment.

• Strong interpersonal abilities.

• Superior written and verbal communication skills.

• Willingness to travel 70–75% of the time.

• Ability to operate a personal vehicle, company car or truck, or powered material-handling equipment.

• Valid driver's license.

• Capacity to pass a pre-employment drug screening test and comply with safe driving requirements.

🏝️ Benefits

• Paid time off, which includes vacation days, holidays, and sick leave.

• Comprehensive medical, dental, and vision insurance.

• 401(k) retirement plan.

• Eligibility to engage in long-term incentive programs.

• Commitment to equal opportunity employment, including support for veterans and individuals with disabilities.

• Reasonable accommodation support for applicants in the US and Puerto Rico.