Garnishment Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Review and establish garnishment orders, which includes the preparation of orders and correspondence for scanning.

• Maintain garnishment regulations within the payroll system through research and collaboration with the Senior Payroll Systems Support Specialist.

• Assess appropriate wage withholding in accordance with state regulations and the type of garnishment.

• Draft, review, and process reports to automate response letters and interrogatory replies.

• Update garnishment screens by entering start and stop dates based on order details and relevant deadlines.

• Address and resolve payroll and garnishment inquiries from courts, agencies, and employees.

• Work in conjunction with both internal and external departments, including check collection agencies, courts, and attorneys, to resolve issues.

• Process lump-sum payments and calculate withholding amounts for quarterly, annual bonuses, and other lump-sum payments.

• Participate in special projects, which may include account reconciliations, accruals, and journal entries.

• Cross-train with fellow team members.

• Engage in infrequent phone interactions with garnishment agencies.

⛳️ Requirements

• Fundamental understanding of payroll operations and processing, encompassing bookkeeping, payroll taxes, fringe benefits, and garnishments.

• Proficient in using PC spreadsheet applications.

• Capability to operate within established service level deadlines.

• Ability to handle multiple tasks, analyze legal orders, and work both efficiently and accurately.

• Exceptional attention to detail and strong analytical abilities.

• Skills in troubleshooting and analysis.

• Competence in project management.

• Effective probing and problem-solving abilities.

• Strong interpersonal skills.

• Process-oriented mindset.

• Excellent communication skills with appropriate use of vocabulary and grammar.

• Ability to uphold professionalism when faced with customer resistance.

• Team-oriented individual.

• Driven by customer service.

• Outstanding organizational skills.

🏝️ Benefits

• Values-driven culture.

• Opportunities for career advancement.

• Professional development resources.

• A platform for learning and sharing innovative ideas.

• Encouragement of creative collaboration.

• Flexible remote work options.