Garnishment Processor

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage payment files for garnishments in the US and Canada based on withholding orders generated in Workday.

• Process refunds and reissues upon receiving an amendment or release from the agency.

• Disburse wage garnishment payments through checks and EFT to the relevant payees.

• Create reports from three different applications for customer presentations, metrics tracking, and internal processing.

• Interpret and resolve tickets while adhering to OneSource Virtual's Service Level Agreements (SLAs).

• Validate and confirm that garnishment collections and payments have been successfully released to the bank.

• Provide customers with payment history reports.

• Collaborate with various departments within and outside the organization to address payment inquiries and resolve issues.

• Complete online training materials provided by the company.

• Engage in special projects as required.

⛳️ Requirements

• High School diploma.

• Basic understanding of garnishments, payroll functions, and processing.

• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.

• Previous experience with Workday, Salesforce, and/or TaxEx is preferred.

• Ability to meet deadlines consistently.

• Strong attention to detail.

• Ability to thrive in a fast-paced work environment.

• Excellent verbal and written communication skills.

• Capability to analyze and interpret data from multiple systems.

🏝️ Benefits

• A values-driven culture.

• Opportunities for upward mobility.

• Professional development opportunities.

• Chances to learn and share innovative ideas.

• Creative collaboration.

• Access to company-sponsored online learning materials.