Fundraising Operations Coordinator

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Investigate and resolve donor-related issues submitted via the case management system for partner station development personnel.

• Organize station pledge drives by designing campaigns and monitoring the performance and effectiveness of pledge programs.

• Oversee the fulfillment of donor membership perks, including thank-you gifts and pledge confirmations.

• Assist the Fundraising Operations teams with special initiatives and daily operational requirements.

• Ensure data quality and integrity within the CRM system.

• Develop donation forms that support fundraising efforts for partner stations.

• Collaborate with internal teams in technology, marketing, and client services.

• Provide support for fundraising operations within the Member Service Bureau cooperative.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Capability to meet deadlines promptly.

• Highly organized with a keen attention to detail.

• Ability to collaborate effectively in an inclusive and open work environment.

• Skilled in troubleshooting and problem-solving within a technological context.

• Commitment to ongoing learning and adaptability in a dynamic office setting.

• Proficient in Microsoft Office Suite.

• Familiarity with CRM systems is advantageous.

• Experience in non-profit or related fields through internships or academic coursework is a plus.

• Bachelor’s Degree or equivalent professional experience.

• Occasional overtime or after-hours work may be necessary to meet critical deadlines.

🏝️ Benefits

• Support for professional development.

• This temporary position may transition into a permanent role based on business requirements and performance.

• Commitment to equal employment opportunities.

• Reasonable accommodations available for applicants with disabilities.