Fundraising Operations Coordinator

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Support partner station development personnel by investigating and resolving donor inquiries submitted via the case management system.

• Organize station pledge campaigns by designing initiatives and monitoring the performance and success of the pledge program.

• Oversee the delivery of donor membership perks, including thank-you gifts and pledge confirmations.

• Aid other Fundraising Operations teams with special projects and daily operational requirements.

• Ensure data quality and accuracy within the CRM system.

• Develop donation forms to aid partner station fundraising efforts.

• Collaborate effectively with internal technology, marketing, and client service teams.

• Occasionally perform overtime or after-hours work to meet crucial deadlines.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Capacity to meet deadlines promptly.

• Highly organized and detail-oriented.

• Ability to collaborate effectively in an inclusive and open environment.

• Skills in troubleshooting and problem-solving within a technological context.

• Commitment to learning and adapting in a dynamic office setting.

• Proficient in the Microsoft Office Suite.

• Familiarity with CRM systems is an advantage.

• Experience in non-profit or related fields through internships or academic coursework is a plus.

• Bachelor's degree or equivalent professional experience preferred.

• Recent graduates are encouraged to apply.

🏝️ Benefits

• Support for professional development.

• Opportunity to gain knowledge in non-profit fundraising practices.

• Experience with Customer Relationship Management (CRM) systems.

• An equal opportunity workplace.

• Reasonable accommodations for applicants with disabilities.