Funding Specialist

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Manage the processing of funding applications within a specific region from the moment they are received until the order is confirmed.

• Input new funding applications into the database while checking submissions for accuracy and completeness.

• Interact with customers, clinical teams, and internal staff to provide updates on the status and ensure alignment.

• Confirm insurance coverage and benefits through online portals, phone communications, and third-party software.

• Oversee and process funding applications involving Medicaid, Medicare, and private insurance.

• Facilitate timely and accurate funding approvals.

⛳️ Requirements

• A high school diploma is a must.

• Proficiency in Microsoft Office applications is essential.

• Strong skills in teamwork, organization, and multitasking are required.

• Exceptional verbal and written communication skills, with the ability to influence, calm, and resolve issues for customers.

• Excellent listening skills, maintaining confidentiality, and demonstrating professionalism are crucial.

• Strong negotiation, analytical, and critical-thinking skills are necessary.

• Flexibility and adaptability in a dynamic, fast-paced environment are important.

• Ability to uphold a positive, solution-oriented attitude during stressful situations.

• High attention to detail with excellent accuracy and follow-through is required.

🏝️ Benefits

• Make a mission-driven impact by supporting vital communication access.

• Engage in meaningful work that assists individuals in obtaining communication devices.

• Enjoy a collaborative team environment.

• Gain professional growth and experience in insurance processes, medical funding, and cross-functional collaboration.