Fund Operations Associate, Custody

This is a fully remote position, open to applicants in United States.

📋 Description

• Prepare and reconcile daily funding for disbursements prior to morning cutoffs.

• Process daily payment files and wire transfers across various banking partners.

• Ensure accurate tracking of payment delivery statuses.

• Manage expedited and exception requests, which include same-day payments, stop payments, and redeposits.

• Review daily bank reconciliation summaries and address any errored items.

• Calculate and evaluate weekly fees for a designated group of organizations.

• Execute stop payment and redeposit requests with banking partners and maintain logs for tracking purposes.

• Troubleshoot processing issues and escalate them to internal and external stakeholders as necessary.

• Collaborate with internal teams to maintain the schedule of daily operations.

• Identify and propose workflow enhancements that boost efficiency and minimize risk.

• Assist with ad hoc projects within the team.

⛳️ Requirements

• 1–2 years of experience in custody, trust, investment, banking, or payment operations, preferably within a financial services organization.

• Highly organized and detail-oriented, with the capability to manage and reconcile financial data both accurately and efficiently.

• Knowledge of ACH, wire transfers, and check processing; familiarity with NACHA files is advantageous.

• Strong skills in analytical problem-solving.

• Experience in environments focused on fraud prevention, internal controls, and compliance.

• Proficient in using banking portals, Excel or Google Sheets, and scripted or automated tools.

• Intermediate proficiency in Excel or Google Sheets is preferred.

• Capable of effective professional communication with internal teams, external partners, and occasionally clients.

• Ability to handle deadlines, processes, and changing priorities.

• Self-motivated, responsible, and collaborative.

• Demonstrates sound judgment when independently resolving and escalating issues.

• Legally authorized to work in the United States.

🏝️ Benefits

• Health, dental, and vision insurance coverage.

• Paid parental leave.

• 12 paid holidays annually.

• Budget for professional development.

• Vacation package.

• Option for remote work-from-home arrangements.

• Virtual team bonding activities.

• In-person team gatherings.

• Competitive salary.

• Commitment to a diverse, equitable, and inclusive workplace.