Functional Recovery Support Case Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee a caseload of clients under the guidance of a Clinical Lead, executing and evaluating recovery plans.

• Link participants with community resources such as healthcare, substance use treatment, mental health services, and tailored return-to-work supports.

• Work in partnership with clients, employers, referral sources, and healthcare professionals to facilitate recovery and successful return-to-work outcomes.

• Track compliance, attendance, and progress, and escalate any concerns to the Clinical Lead as necessary.

• Record case activities and ensure accurate, up-to-date clinical documentation and reports.

• Generate progress reports, manage data and billing submissions, and engage in case and team meetings.

• Assist with departmental projects, provide coverage for colleagues when required, and participate in special initiatives.

⛳️ Requirements

• A Bachelor’s degree in Psychology, Social Work, or a related health discipline is preferred (equivalent experience will be considered).

• 2 to 5 years of experience in administration or case management, with a preference for those with a case management background.

• Familiarity with case management principles and practices is advantageous.

• Capability to read and interpret policy documents.

• Excellent organizational, decision-making, and communication abilities.

• Capacity to work independently while effectively contributing to a team environment.

• Strong problem-solving skills, conflict management abilities, and attention to detail.

• Compassionate, approachable, objective, and dedicated to providing exceptional client service.

• Proficiency in MS Office applications (Word, Excel, PowerPoint).

🏝️ Benefits

• Health insurance.

• Paid time off.

• Flexible working arrangements.

• Opportunities for professional development.

• A collaborative team environment.