Full Stack Java Engineer – WFM

This is a fully remote position, open to applicants in New York.

📋 Description

• Design, develop, test, and maintain scalable backend services utilizing Java, Spring Boot, and established software engineering methodologies.

• Create contemporary web applications using React, TypeScript, reusable components, responsive designs, and accessible interaction patterns.

• Develop and utilize REST APIs following an API-first approach.

• Ensure clear OpenAPI/Swagger contracts and effective error handling.

• Architect modular and maintainable solutions employing microservices and object-oriented as well as event-driven design principles.

• Leverage Node.js for lightweight services, backend-for-frontend components, integrations, or development tools.

• Design and optimize data models and queries in PostgreSQL.

• Implement integrations with both internal and external systems through REST APIs, webhooks, messaging, and other integration methodologies.

• Containerize applications and contribute to cloud deployment patterns, configuration management, and consistent environments.

• Construct and maintain Jenkins-based CI/CD pipelines featuring automated testing, quality gates, and repeatable deployments.

• Instrument applications with structured logging, metrics, tracing, and actionable error reporting.

• Diagnose functional and production issues while enhancing application performance, resilience, scalability, and maintainability.

• Collaborate with Product, UX, QA, DevOps, Architecture, and fellow engineers through design sessions, code reviews, planning, and ongoing improvement.

⛳️ Requirements

• A minimum of 5 years of full-stack software development experience, including managing production applications.

• Strong practical experience with Java and Spring technologies, especially Spring Boot, REST services, persistence, security, and automated testing.

• Solid frontend development expertise with Angular or React, TypeScript, HTML, CSS, component-based design, state management, and modern testing methodologies.

• Familiarity with Node.js for lightweight services, integrations, build tools, or supporting components.

• Demonstrated experience in designing REST APIs, microservices, and maintainable applications within distributed environments.

• Proficient SQL skills and experience in designing efficient data models in PostgreSQL or similar relational databases.

• Experience in developing, deploying, or supporting cloud-based and containerized applications.

• Exceptional communication abilities, including producing clear technical documentation and leading client-facing workshops.

• Knowledge of OAuth2, OpenID Connect, JWT, and secure API design principles.

• Familiarity with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.

• Understanding of Kubernetes, cloud platforms, observability tools, and secure software delivery practices.

• Experience with Workforce Management (WFM) applications or integrations with WFM platforms is a plus.

• Familiarity with AWS services and Amazon Connect is advantageous.

• Experience in developing applications for customer experience (CX) solutions, contact centers, or customer service environments is beneficial.

• Knowledge of forecasting, scheduling, adherence, routing, agent desktop, digital channels, or related operational concepts is a plus.

• Experience in integrating applications with CRM, identity, HR, payroll, analytics, or other enterprise systems is desirable.

• Practical experience with AI-assisted software development or AI-enabled solutions, including tools like Claude or GitHub Copilot, is a bonus.

🏝️ Benefits

• Health insurance

• Language courses

• Relocation program

• Professional development opportunities

• Certification programs

• Mentorship and talent investment initiatives

• Opportunities for internal mobility

• Internship opportunities

• An inclusive and supportive work environment

• Regular team-building and company social events