Front Office Administrative Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide administrative assistance to patients, external vendors, and in-clinic personnel.

• Collect, verify, enter, and maintain patient, provider, payer contact, referral, and medical record information in the appropriate databases.

• Respond to multi-line phone systems and texts promptly.

• Conduct insurance verifications as required.

• Participate in team meetings, conferences, and training sessions as necessary.

• Adhere to teammate guidelines, employment policies, and departmental or company procedures.

• Organize time and resources to complete tasks efficiently.

• Execute other assigned duties and responsibilities.

⛳️ Requirements

• At least 1 year of experience in a similar position, especially within the US healthcare sector.

• Intermediate skills in using Microsoft Office applications and various databases.

• Excellent written and verbal communication abilities.

• Must manage confidential information with discretion and sound judgment.

• Basic knowledge of EMR systems such as eCW and other relevant applications.

• Capable of consistently maintaining high levels of activity or productivity over extended periods.

• Must be able to work independently at a high level of proficiency with minimal supervision.

• Reliable, regular, and punctual attendance as scheduled.

🏝️ Benefits

• Permanent employment position.

• Opportunity to work from home.

• Work schedule from Tuesday to Saturday.

• Shift hours from 2:30 AM to 11:30 AM Manila time.

• Observance of select Philippine and US holidays.