Front Office Administrative Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide administrative assistance to patients, external vendors, and in-clinic personnel.

• Gather, verify, and input information into the relevant databases.

• Collect, confirm, enter, and maintain contact and referral details for patients, providers, and payers in medical management databases.

• Respond to multi-line phone systems and text messages promptly.

• Conduct insurance verifications as required.

• Participate in team meetings, conferences, and training sessions as needed.

• Adhere to teammate guidelines, employment policies, and departmental or company procedures.

• Ensure consistent, regular, and punctual attendance.

• Manage time and resources efficiently to complete tasks effectively.

• Undertake other assigned duties and responsibilities.

⛳️ Requirements

• At least 1 year of experience in a comparable role, particularly within the US healthcare sector.

• Intermediate knowledge of Microsoft Office applications and various databases.

• Excellent written and verbal communication skills.

• Ability to handle confidential information with discretion and sound judgment.

• Basic knowledge of EMR systems such as eCW and other relevant applications.

• Capable of consistently maintaining a high level of activity or productivity, demonstrating vigor, effectiveness, and determination over extended periods.

• Must be able to work proficiently with minimal supervision.

🏝️ Benefits

• Permanent employment.

• Remote work opportunity.

• Tuesday to Saturday, 2:30 AM to 11:30 AM Manila time.

• Observance of select Philippine and US holidays.