French Content Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess, validate, and curate written materials and audio content in accordance with SOPs, checklists, and client specifications.

• Ensure content and metadata are complete, consistent, and fundamentally accurate.

• Implement simple corrections as outlined by guidelines.

• Recognize and document content issues, defects, and bugs in internal tools using the necessary templates and ticketing protocols.

• Raise unclear, significant, or out-of-policy issues to the Team Lead/Subject Matter Expert (SME).

• Oversee assigned queues to achieve throughput, turnaround time, and SLA targets.

• Adhere to information security, confidentiality, and secure work environment protocols.

• Take part in team meetings, calibration sessions, and mandatory training.

• Utilize feedback to enhance accuracy and consistency.

⛳️ Requirements

• Native-level or fully bilingual fluency (both spoken and written) in the French language(s).

• Strong cultural understanding of the French market(s).

• Outstanding attention to detail and capability to follow step-by-step processes and quality benchmarks.

• Basic problem-solving abilities.

• Excellent time management skills and a consistent track record of meeting productivity and quality standards.

• Proficient in working with various tools and web platforms; quick to learn new systems.

• Competent in MS Office Suite (Outlook, Word, Excel, PowerPoint) and web browsers.

• Able to handle content that may be considered sensitive or offensive by some individuals.

• Experience in content operations, content review, digital QA, or a related field is preferred but not mandatory.

🏝️ Benefits

• 12-month project duration