Inside Large Loss Contents Adjuster

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage escalated claims involving complex contents or additional living expense damages.

• Perform coverage investigations to ensure policies are accurately applied.

• Identify damages and create estimates for contents damage.

• Maintain communication with customers throughout the claims process.

• Negotiate settlements with customers, vendors, third-party carriers, and claimants.

• Collaborate with structure adjusters for comprehensive claim management.

• Utilize data and analytics to guide decision-making.

• Investigate property claims and analyze policies to ascertain coverage.

• Accurately document claim activities in the claims system in a timely manner.

• Work Monday to Friday from 8 am to 5 pm, with rotational Saturday duty and occasional extended hours.

• Complete virtual training and engage in ongoing mentoring, coaching, and development.

⛳️ Requirements

• Must reside in the Central Time Zone.

• A minimum of 2 years of prior experience in handling property insurance claims is preferred.

• Previous experience with estimating software such as Xactimate for complex contents estimating is preferred.

• Committed to providing an effortless customer service experience.

• Ability to work independently from home.

• Highly organized with the capability to multitask in a fast-paced environment.

• Excellent written and verbal communication skills, both clear and professional.

• This position is not available to residents of Alaska, California, Hawaii, Washington, and Puerto Rico.

• Must be willing to undergo a background investigation.

• May need to obtain an adjuster and/or appraiser license within 60 days of hire.

• Must have a dedicated and private workspace free from distractions, equipped with appropriate desk and seating.

• Reliable internet connection with minimum speeds of 50 MB download and 5 MB upload is required.

• Allstate typically does not sponsor individuals for employment-based visas for this position.

🏝️ Benefits

• Competitive salary along with support for continuous development and career growth.

• Flexible scheduling options.

• Time-off policy that promotes work/life balance.

• Healthcare benefits available from the first day of employment.

• 401K/pension plan.

• Education reimbursement opportunities.

• Initial and ongoing training provided.

• Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement to help mitigate internet costs.

• A $1000 Licensing Sign-on Bonus may be available for applicable active licenses.