Freelance Sprinklr Implementation Specialist

This is a fully remote position, open to applicants in Arizona, +23 more states.

📋 Description

• Evaluate the marketing objectives of both internal and external teams, converting them into a precise, tailored roadmap of suggested technical solutions.

• Develop and conduct quality assurance on Sprinklr configurations to enhance platform utilization and performance.

• Offer technical expertise while investigating and resolving issues within the Sprinklr platform.

• Collaborate with end-users across Social Care, Analytics, Advertising, PR, Marketing, and various other departments.

• Produce timely, accurate, and well-organized documentation detailing Sprinklr configurations for both internal and external stakeholders.

• Actively share platform best practices and anticipate the needs of existing clients.

• Enhance Sprinklr usage and output to align with client business objectives, boost ROI through automation and efficiencies, and elevate the end-user experience.

⛳️ Requirements

• Technical proficiency translating into programming experience and/or management of software deployment.

• 1–2 years of experience with Sprinklr or similar platforms is advantageous.

• Completion or near completion of a BA or BS in Marketing, Technology, or a related discipline is mandatory.

• Some programming experience is preferred.

• Familiarity and proficiency in social media platforms are desired.

• Proven ability to solve problems, along with high energy, motivation, enthusiasm, and a commitment to client satisfaction and success.

• Outstanding verbal and written communication skills.

• Capability to create and present engaging, polished documentation.

• Minimum requirements include Windows 10 and macOS 12.X.

• Internet connection speed of at least 50 Mbps.

• Eligibility for U.S. work authorization.

• Capacity to meet project technology specifications: personal computer/phone, Windows 10 and macOS 13, 150 Mbps internet speed, and Apple Touch ID or Windows Hello camera capability.

🏝️ Benefits

• Award-winning employer recognized as the Best Place for Working Parents for 5 consecutive years.

• Flexible part-time work options available.

• Opportunity for remote work.

• Experience working with Fortune 100 and Fortune 500 companies.

• Option to utilize personal computer/phone for work-related tasks.

• Social Factor projects necessitate Apple Touch ID or Windows Hello authentication.