Fraud Investigator

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform comprehensive, data-driven investigations into suspicious activities utilizing Castle, Amplitude, and Metabase.

• Assess risk in accordance with established playbooks.

• Maintain thorough investigative records and generate summaries that support the reporting of suspicious activities and meet audit requirements.

• Monitor real-time fraud queues and address high-risk transactions within specified SLAs.

• Collaborate with L2 Investigators and Team Leads to escalate intricate cases and react to emerging fraud trends.

• Implement internal operating procedures and provide insights on process deficiencies or system inefficiencies.

• Utilize subject matter expertise in daily investigations, ensuring compliance with fraud policies and regulatory standards.

⛳️ Requirements

• Bachelor’s degree or equivalent experience is required.

• Minimum of 1 year of experience in operations, fraud investigation, accounting, or finance.

• Demonstrates an ownership mentality.

• Proficient in Excel and/or SQL.

• Background in banking or fintech is preferred.

• A strong desire to tackle complex problems in an ambiguous environment.

• Must be legally authorized to work in the United States.

• Not requiring employment visa sponsorship now or in the future.

🏝️ Benefits

• Comprehensive health, vision, and dental coverage.

• Opportunity for equity ownership.

• Life and AD&D insurance.

• Short- and long-term disability benefits.

• Employee Assistance Program.

• Access to Employee Resource Groups.

• Enjoyable company outings and events.

• Unlimited Paid Time Off (PTO).

• 401K plan with company match.

• Eligibility for bonuses.