Franchise Business Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate across various functions to support international franchisees in the UK.

• Cultivate relationships with franchisees to enhance sales, customer satisfaction, market share, and profitability.

• Uphold and protect the Papa John’s brand while promoting its culture and core values.

• Assist the Business Director in boosting market share and sales for designated units and markets.

• Aid franchisees in formulating business plans and fostering trusting, respectful relationships.

• Enhance customer satisfaction and ensure adherence to product, service, and image standards.

• Facilitate franchisee access to regional and corporate resources, providing follow-up as necessary.

• Monitor and assess monthly P&Ls for new franchisees during their first year.

• Collaborate with Finance for financial reviews within 120 days of business initiation.

• Analyze P&L and cash flow performance, identify issues, and propose solutions.

• Assess investment requirements and cost-effectiveness in conjunction with the development team.

• Assist in the rollout of new products, procedures, equipment, and corporate or regional initiatives.

• Participate in franchise business meetings and support presentations regarding business strategies and performance.

• Coordinate pre-opening activities, resources, training, and preparations for new units.

• Support the training of new franchisees and advise the regional team on any additional training requirements.

• Collaborate with Quality Control Centers on product quality, cost management, and compliance inspections.

• Ensure that stores are inspected and comply with company standards.

• Assist in the site review and approval process for new stores in partnership with the development department.

⛳️ Requirements

• Proven experience or the ability to work collaboratively across marketing, training, R&D/SCM, finance, development, and quality control teams.

• Capability to support international franchisees in the UK effectively.

• Proficiency in analyzing monthly P&Ls and cash flow performance.

• Competence in evaluating investments and assessing cost-effectiveness.

• Skill in reviewing business plans, sales metrics, market share, profitability, financial stability, customer satisfaction, management depth, people practices, and related business activities.

• Ability to coordinate pre-opening preparations, training sessions, equipment, resources, and compliance tasks.

• Expertise in inspecting stores and ensuring compliance with company standards.

🏝️ Benefits

• Diversity is recognized as a strength and a competitive advantage.

• A rewarding career with a company that is continuously progressing.