Founding Account Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take charge of the complete renewal process for a designated portfolio of accounts.

• Establish and enhance the expansion playbook.

• Recognize growth opportunities, design the expansion strategy, and implement it.

• Collaborate with Customer Success Managers (CSMs) on account strategies.

• Interact directly with finance teams and key economic decision-makers.

• Link Aleph's value to the outcomes achieved by customers.

• Lead pricing discussions and negotiate renewals and expansions.

• Acquire product knowledge to address implementation specifics and respond to technical inquiries.

• Monitor account health indicators, including usage patterns, AI adoption, seat utilization, and quarterly business review context.

• Identify at-risk accounts and work with CSMs and leadership on retention strategies.

⛳️ Requirements

• Currently in a commercial position, likely as a CSM, Account Manager, or Account Executive.

• Proven experience managing a quota and achieving tangible revenue results through renewals, expansions, new business, or a mix of these.

• Background in FP&A, preferably within a software company finance team, or a rigorous history in consulting, investment banking, or private equity.

• Demonstrated success in rapidly advancing within challenging environments.

• Capability to engage effectively with CFOs and FP&A teams, using their terminology.

• Applicants must be located in the United States or Canada.

• For candidates in the United States, the status of employment visa sponsorship must be clarified.

🏝️ Benefits

• Equity participation.

• Bonus opportunities.

• Flexible working hours.

• Unlimited paid time off (PTO).

• Regular in-person retreats.

• Provided with a MacBook Pro or Lenovo laptop.

• Health insurance for employees in the US and Canada.

• 401(k) and RRSP plans available for US and Canadian employees.