Forward Deployed Engineer, Spanish/English

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Collaborate directly with customer engineering teams, either remotely or on-site as needed, to design and implement real-time applications utilizing LiveKit.

• Create scalable architectures for voice AI, real-time media, and developer platform applications.

• Develop prototype integrations, reference implementations, and sample applications.

• Assist customers in navigating SDKs, APIs, infrastructure, and deployment strategies for production systems.

• Diagnose and resolve intricate technical issues in production environments.

• Facilitate technical workshops and architecture discussions with developers and product teams.

• Convert customer requirements into technical insights that guide product and platform development.

• Collaborate with Product and Engineering teams to enhance developer experience, documentation, and tooling.

• Contribute code, examples, or enhancements to LiveKit's open-source ecosystem.

• Serve as a trusted advisor, supporting customers in launching and scaling applications on LiveKit.

⛳️ Requirements

• Over 7 years of experience in backend or infrastructure engineering.

• Proficient in one or more programming languages such as Go, Python, Node, Rust, or C++.

• Comfortable working with APIs, SDKs, distributed systems, and cloud infrastructure.

• Experience in building or integrating developer platforms or real-time systems.

• Capable of swiftly understanding complex systems and troubleshooting issues in real-world scenarios.

• Strong communication skills for direct collaboration with customer engineering teams and internal product teams.

• Comfortable operating in dynamic, low-process environments where ownership and initiative are valued.

• Enthusiastic about engaging hands-on with customers to tackle complex technical implementation challenges.

• Fluent in both Spanish and English, with proficiency in writing and speaking.

• Experience with WebRTC, real-time media systems, or telephony/SIP infrastructure.

• Familiarity with voice AI, conversational agents, or AI infrastructure.

• Background in customer-facing engineering roles such as Solutions Engineer, Field Engineer, or Forward Deployed Engineer.

• Experience contributing to open-source projects or developer ecosystems.

• Previous experience building or integrating with LiveKit.

🏝️ Benefits

• Competitive salary and equity package.

• Health, dental, and vision benefits.

• Flexible vacation policy.

• Opportunity to contribute to open source alongside world-class engineers.

• Chance to create something genuinely impactful for the world.