Forward Deployed Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Take charge of strategic AI implementations from start to finish, encompassing discovery, planning, architecture, execution, assessment, production deployment, and user adoption.

• Collaborate with the commercial team during the pre-sales phase to spearhead technical discovery, solution design, and validation for key customer opportunities.

• Lead post-sales technical success by directing implementation and integration activities that transition customers from initial ideas to production.

• Develop production-ready AI systems utilizing LLMs and contemporary AI models, which includes model APIs, tool invocation, context management, structured outputs, and agentic workflows.

• Feed customer insights back into the product by recognizing patterns across various deployments and converting one-time solutions into reusable components, tools, playbooks, and product functionalities.

• Spot opportunities, establish strong perspectives, and translate them into actionable plans.

• Collaborate closely with the Product Lead, VP of Sales, and Engineering teams throughout the technical customer journey.

⛳️ Requirements

• Over 5 years of experience in roles such as Forward Deployed Engineer, Solutions Engineer, Sales Engineer, Founding Engineer, or Product Engineer with significant customer responsibility.

• Proven history of addressing vague customer challenges from discovery to production deployment.

• Strong technical and commercial acumen, capable of making sound trade-offs among customer requirements, product capabilities, and engineering intricacies.

• Expertise in SQL, APIs, integrations, authentication, cloud infrastructure, and production monitoring.

• Proficient in writing clean code in Python and/or Rust, as well as React/Typescript.

• Practical experience in creating AI-driven applications, including engagement with model APIs, context management, tool invocation, retrieval, assessment, and balancing cost, quality, and latency.

• Comfortable operating in uncertain environments and taking initiative without awaiting guidance.

• High standards for personal work with the ability to act swiftly without compromising quality.

• Excellent command of written and spoken English, capable of clearly conveying complex technical decisions to both engineering and business stakeholders.

• Familiarity with profiling tools and performance enhancement techniques.

• Proven ability to thrive in a fast-paced, collaborative setting.

• Located in NYC with the flexibility to work from our Brooklyn office or remotely, and willingness to travel up to 30% of the year for in-person team collaboration.

🏝️ Benefits

• Paid Time Off – 21 vacation days, 7 sick days, and 8 observed U.S. company holidays.

• Health Coverage – 100% employer-funded options (medical, dental, and vision) for you and your dependents.

• FSA / HSA Options – based on the chosen health insurance plan.

• Wellness Programs – Including OneMedical, Teladoc, Talkspace, and EAP.

• 401(k) – with a 100% company match on the first 6% contributed.

• Career Growth – opportunities in a rapidly growing global technology company with tailored professional development.

• Pre-tax Commuter Benefits.

• Compensation & Equity – aligned with growth and performance.