Forward Deployed Creative Designer, Email

atHightouchRemoteUS flagUnited StatesFull-timeDesignerMid-levelSenior$140k – $180k/year

Posted 15 hours ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate directly with the lifecycle and marketing teams of enterprise customers.

• Gain insights into each brand's identity, engagement objectives, and limitations.

• Create agentic workflows, prompts, reference libraries, and guardrails to ensure on-brand email and lifecycle creative.

• Generate creative outputs that showcase the platform's capabilities.

• Work alongside customers on A/B testing and refine creative based on the outcomes.

• Develop playbooks aimed at enhancing open rates, click-throughs, conversions, and inbox placement.

• Recognize product friction points and enhance workflows accordingly.

• Contribute to shaping model behavior and influence product and engineering priorities.

• Document successful patterns and disseminate them within the team.

• Establish scalable creative knowledge throughout customer engagements.


⛳️ Requirements

• A portfolio link is mandatory; applications lacking a portfolio link will not be considered.

• Portfolio must showcase real lifecycle programs, email campaigns, and product launches.

• Extensive email design experience demonstrated across numerous lifecycle emails, including onboarding, nurture, retention, and win-back strategies.

• Strong opinions on email layout, hierarchy, and rendering across various clients and devices.

• Familiarity with email code and building is advantageous.

• In-depth knowledge of AI, including the evaluation of current image and generative models.

• Experience in integrating AI models within node-based user interfaces.

• Understanding of how to assign different AI models to suitable tasks and push models beyond their default capabilities.

• Direct experience collaborating with sophisticated marketing teams, whether in-house, agency, or consultancy.

• Skill in navigating brand reviews, legal assessments, and approval workflows.

• Familiarity with lifecycle marketing, including the balance between design quality, engagement, and revenue goals.

• Strong creative sensibility and the ability to articulate the effectiveness of creative work.


🏝️ Benefits

• Significant equity provided in the form of ISO options.

• Option for early exercise.

• A 10-year exercise window post-termination.

• Flexible, location-independent work arrangement.

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