Flex Administrative Manager

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Assist with operational processes and the management of records for the Flexible Option program.

• Oversee the maintenance of student records for UW-Milwaukee Flexible Option students.

• Handle applications for admitted students, along with the matriculation and reactivation of students as required.

• Coordinate the review, entry, and evaluation of Flex transfer credits.

• Conduct daily, weekly, and monthly audits and implement necessary record corrections.

• Diagnose and resolve issues with student records related to grading errors, academic standing, enrollment, and other pertinent matters.

• Process term alterations, grade modifications, and other routine record updates.

• Administer degree audits, manage graduation processing, clear students for graduation, and record degrees.

• Collaborate with Success Coaches, Admissions, Registrar’s Office personnel, and OPLR staff.

• Handle email correspondence with the OPLR team.

• Offer support and training regarding the functionality of PAWS and Stellic.

• Communicate policy updates and system changes, and provide training for OPLR staff.

• Engage with Flex Academic Directors concerning curricular inquiries and student services.

• Distribute monthly communications to Flex instructors about grading deadlines.

• Participate in meetings with Flex academic directors and OPLR staff.

• Provide general student and technology support for Flex option programs.

• Manage and update the Flex Schedule of Classes.

• Collaborate on updates and approvals for the Flex production calendar.

• Assist in rebuilding Flex business processes and customizations following software upgrades and policy revisions.

• Process enrollment and degree verification letters for UWM Flex students.

• May assist with budgeting, approve expenses, prepare reports and financial statements, coordinate program logistics, supervise staff, and contribute to external funding proposals.

⛳️ Requirements

• Bachelor’s degree or a comparable combination of training and experience.

• A minimum of 5 years of experience in an administrative role within a college or university.

• Proven administrative experience with PeopleSoft or a similar integrated data management system.

• Capability to work independently and make autonomous decisions when necessary.

• Ability to provide strategic leadership while working collaboratively with others.

• Experience in a college or university Registrar's office is highly preferred.

• Proven experience in maintaining student records is preferred.

• Demonstrated experience in evaluating and posting transfer credits is preferred.

• Experience as a high-level functional user of a student information system and related technologies is preferred.

• Proven successful experience collaborating with academic units, including faculty and administrators, is preferred.

• Demonstrated experience in creating process documentation or training materials is preferred.

• Must verify identity and eligibility to work in the United States at the start date.

• Must complete the required employment eligibility verification form upon hire.

• Finalist candidates must provide three professional or supervisor references.

• Employment is contingent upon a criminal background check.

🏝️ Benefits

• Reasonable accommodations for qualified individuals with disabilities.

• Criminal background check and reference check process.

• Employment eligibility verification support.

• Equal opportunity employment.