Fleet Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and expand business with designated key accounts across the U.S. through sales initiatives, RFP responses, contracts, and promotional activities.

• Act as the main point of contact for assigned accounts, addressing operational needs related to inventory supply, demand planning, forecasting, reporting, billing accuracy, and payment resolutions.

• Collaborate with Commercial Tire Managers and Regional Directors to implement growth strategies.

• Represent and promote the Hankook Tire brand and product offerings through customer meetings, product launches, training sessions, events, promotions, and trade shows.

• Identify and pursue new business opportunities by researching prospects, analyzing market positions, and assessing growth potential.

• Foster multi-level customer relationships and deliver solutions that support business objectives, enhance profitability, and drive operational improvements.

• Act as a business consultant by providing market insights, guidance, research, best practices, and recommendations.

• Keep track of industry trends, market activities, competitive developments, and customer needs.

• Gather, analyze, and summarize competitive and market data to support business decisions and reporting.

• Uphold high standards of customer service and proactively address customer requirements.

• Maintain accurate and timely records of sales activities and customer interactions in the CRM system.

• Meet established sales, growth, and profitability targets.

• Manage accounts based in the Eastern U.S., including both regional and national accounts across multiple sales regions.

• Report to the Director of TB Corporate Sales.

⛳️ Requirements

• Bachelor’s degree (BS/BA) from an accredited four-year institution.

• A minimum of five (5) years of sales experience.

• Previous experience as an Account Manager, Territory Manager, Fleet Account Manager, or a similar sales/account management position.

• Experience in aftermarket sales is preferred.

• Previous work with a tire manufacturer and/or selling to commercial trucking fleets is strongly preferred.

• Experience managing large fleets, truck stop accounts, significant dealers/distributors, or other strategic commercial accounts is preferred.

• Experience managing regional or national accounts with multiple locations is preferred.

• High proficiency in Microsoft Office, including Outlook, Excel, Word, Teams, and PowerPoint.

• Experience with CRM systems is required.

• Working knowledge of SAP is preferred.

• Strong background in aftermarket sales and account management, including customer presentations, relationship management, contract negotiation, prospecting, and achieving sales goals.

• Strong business acumen with the ability to create profitable customer solutions.

• Excellent communication, presentation, negotiation, and relationship-building skills.

• Capability to work independently in a remote environment.

• Strong attention to detail with the ability to respond to customer needs swiftly and comprehensively.

• Ability to manage multiple priorities and adapt to a rapidly growing organization.

• Strong problem-solving and analytical abilities.

• Ability to build and maintain relationships at various levels within customer organizations.

• Candidates must reside in the Eastern U.S. with reasonable access to a major airport.

• Willingness to travel approximately 50–75%, including overnight travel, is required.

• Must be comfortable in a highly customer-facing role that necessitates frequent travel.

🏝️ Benefits

• Competitive health insurance coverage.

• 401(k) plan with matching contributions.

• Paid time off.

• Ten paid holidays annually.

• Employee discounts on tires.

• Opportunities for internal mobility, leadership development, and ongoing education.