File Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct quality assurance assessments of information, correspondence, and files.

• Ensure all cases are equipped with accurate information for the examination process.

• Review files to confirm that client instructions and specifications are adhered to.

• Accurately quote examination fees on a daily basis in line with company policies.

• Direct cases to the appropriate board specialty in accordance with client specifications and state regulations.

• Assist with the data entry of billing information.

• Inform management of any case issues or concerns that require attention.

• Adhere to HIPAA compliance practices, as well as state and federal safety standards and legal regulations.

• Contact physicians regarding invoices.

• Provide assistance with mail as necessary.

• Help with the scanning of documents.

• Support the customer service team and contribute to the overall functionality of the Customer Service Department.

⛳️ Requirements

• High school diploma or equivalent is required.

• At least two years of experience in a clinical or related field; or a combination of education and experience equivalent to this requirement.

• Knowledge or experience with Medicare is a PLUS.

• Proficiency in Microsoft Word, Outlook, Excel, and navigating the Internet.

• Strong command of English, including grammar, punctuation, and style.

• Demonstrated accuracy and attention to detail.

• Outstanding communication skills.

• Ability to maintain confidentiality.

• Capability to foster and promote a positive team-oriented atmosphere.

• Availability to work Monday through Friday from 8 am to 5 pm Eastern time zone.

🏝️ Benefits

• Medical insurance.

• Vision insurance.

• Dental insurance.

• Paid time off.

• 401k.

• Competitive benefits.

• Remote work.