Fieldglass Training and Process Consultant

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Analyze and comprehend intricate processes and documentation across various systems pertaining to client contingent labor programs.

• Collaborate with functional and technical subject matter experts to create and refresh training presentations tailored for diverse personas.

• Create and revise training materials and reference documents based on client documentation and discussions from project meetings.

• Conduct training sessions for client sponsors focusing on complex system processes.

• Engage in sophisticated enterprise analysis sessions to shape future-state business processes that align with customer requirements.

• Work alongside subject matter experts to formulate alternative technical or business solutions.

• Contribute to process documentation for future-state programs and change management initiatives.

• Support testing activities as necessary.

• Design, implement, test, and deploy solutions for contingent labor acquisition and engagement.

• Provide leadership and comprehensive solutions for cross-functional business units and stakeholders.

⛳️ Requirements

• Proven experience in process mapping and process improvement initiatives.

• Background in collaborating with cross-functional teams to address complex business challenges and fulfill project objectives.

• In-depth knowledge of end-to-end Contingent Workforce processes, including effective operational strategies and execution.

• Strong familiarity and expertise with the Fieldglass VMS system.

• Experience in leading client discussions and guiding project teams towards consensus-based decisions.

• Intermediate familiarity with all AGS VMS partner platforms, and advanced expertise in at least one.

• Intermediate understanding of process mapping tools such as Lucid and Visio.

• Basic knowledge of Microsoft Project and project management software.

• Extensive knowledge of additional VMS platforms.

• 2–4 years of experience in facilitation and/or training roles.

• Over 4 years of industry experience within a client program or Managed Service Provider (MSP).

• 2–4 years of experience with VMS.

• Preferred 4+ years of experience in implementation or project management.

• Bachelor's Degree or equivalent professional experience.

• Authorization to work in the United States and completion of Form I-9 verification.

🏝️ Benefits

• Full-time contract position.

• Remote work opportunity.

• Commitment to equal opportunity employment.

• Reasonable accommodations available during the application or interview process.