Senior Clinical Consultant, Performance Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Utilize clinical expertise in pharmacy, operating rooms, clinical procedural settings, or other highly clinical environments.

• Collaborate with business leaders and operational partners to identify, design, and implement clinical solutions.

• Employ current technologies to meet workflow and business requirements, enhancing efficiency, clinical excellence, and cost reduction.

• Lead clinical initiatives and drive system developments.

• Execute the creation and development of solutions.

• Facilitate the optimization of workflows and coordinate process training.

• Oversee allocated resources during solution implementation.

• Provide insights and recommendations for tactical and long-term road mapping, impact assessments, change management, and clinical workflow transformation.

• Collaborate with end users post-system stabilization to enhance system utilization and maximize value.

• Enhance the Mercy experience for caregivers and patients.

• Work alongside stakeholders and process owners to ensure the appropriate and consistent application of workflows, processes, and tools.

• Identify potential tool deficiencies and specify areas for enhancement.

• Implement best practices and promote industry standards.

• Continuously seek optimization opportunities in collaboration with clinical leaders.

• Perform duties in alignment with Mercy's mission, values, and Service Standards.

⛳️ Requirements

• Bachelor's degree in a clinical field or pharmacy.

• Clinical license in Pharmacy, Operating Room, or another highly clinical environment.

• Over 7 years of clinical or operational experience within an integrated health system.

• Practical experience with EHR and ERP solutions and reporting tools for managing frontline business and clinical workflow processes.

• Strong understanding of information and data management.

• Experience delivering high-level operational, clinical, or technical application support.

• Ability to communicate effectively with all levels of clinical staff and convey project or initiative benefits and workflow changes to non-technical personnel.

• Capability to comprehend and articulate technology's impact on clinical workflows.

• Excellent written and verbal communication skills.

• Strong interpersonal skills with a compassionate approach.

• Ability to manage multiple complex projects simultaneously in a high-pressure environment, maintaining attention to detail.

• Proficient in assessing system, hardware, and software issues and ensuring resolution.

• Willingness to travel up to 30% of the time.

• Familiarity with relevant governmental regulations.

• Ability to manage resources in a matrix or indirect relationship.

• Preferred: Master's degree in Pharmacy, Clinical, or Business.

• Preferred: More than 12 years of clinical or operational experience with significant exposure in clinical or patient-facing settings.

• Preferred: Experience in optimizing or improving processes through various tools.

• Preferred: Familiarity with EHR, EPIC, TECSYS, Lawson, Optiflex, ERP, scanning, or point-of-consumption tools.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Tuition support.

• Matched retirement plans for team members working 32+ hours per pay period.

• Supportive and collaborative team environment.

• Opportunity to influence the future of healthcare through innovation, technology, and compassion.

• Opportunities for professional growth.