Key Account Technical Solution Consultant

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Strategically engage with selected Integrated Delivery Networks (IDNs) and key stakeholders in IT, cybersecurity, and digital domains.

• Oversee the planning and execution of technical integrations for Intuitive's digital offerings across multiple health system sites.

• Ensure that implementations are scalable and in alignment with customer digital roadmaps.

• Establish communication strategies, feedback mechanisms, and governance frameworks.

• Navigate customer IT governance protocols, including technical review boards, data and AI governance, and networking teams.

• Present technical information encompassing digital vision, product summaries, data flows, and network topology diagrams.

• Create and sustain standardized implementation toolkits and repeatable deployment methodologies.

• Gather and integrate field insights and customer feedback for collaboration with Product and Engineering teams.

• Monitor, document, and report on progress, outcomes, challenges, and opportunities.

• Foster relationships with data privacy, security, and IT executive leaders through advisory boards and other forums.

⛳️ Requirements

• A minimum of 8 years of experience in medical technology implementation, enterprise IT consulting, or digital transformation in the healthcare sector.

• Experience in enterprise account management or direct collaboration with strategic sales teams.

• A proven history of working with large healthcare systems and IDNs at a corporate level.

• An in-depth understanding of cloud-hosted SaaS platforms, networking infrastructure, healthcare data security, and PACS/EMR interfaces.

• A highly effective communicator with a demonstrated capacity to influence without formal authority.

• Bachelor’s Degree.

• Comfortable with a flexible and dynamic work schedule.

• Able to access surgical and other patient care areas.

• May need to provide current proof of vaccination against certain diseases, including COVID-19.

• May be subject to U.S. export-control regulations.

🏝️ Benefits

• Remote work; employees will come onsite as requested by management.

• Competitive base salary, incentives, benefits, and equity options.

• Reasonable accommodations available for qualified individuals with disabilities.

• Potential vaccination coverage/requirements applicable to the role.