Field Technical Instructor

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide performance-oriented training for clients both in-house and at their locations.

• Assess customer training needs and requirements for customized training delivery.

• Maintain a high level of technical proficiency in designated courses while broadening product knowledge.

• Continuously enhance instructional and platform-related skills.

• Set up, dismantle, and appropriately pack classroom equipment.

• Ensure classroom equipment remains in optimal working condition.

• Report any delivery or customer satisfaction concerns to management and document them in an Instructor Course Assessment Form.

• Engage with students to identify opportunities for further training and product sales.

• Identify student performance gaps and choose suitable remedial actions.

• Review student evaluations to address any shortcomings.

• Monitor class evaluations to guarantee customer satisfaction.

• Understand the target industries and support sales efforts as required.

• Serve as a professional role model and mentor to colleagues and trainees.

• Manage scheduling and resource utilization to align with company goals while developing instructional, technical, and product-related skills.

⛳️ Requirements

• Bachelor’s degree in Industrial Education, Electrical Engineering, Technical Instruction, or a related technical field, or 5+ years of relevant field experience.

• Exceptional communication abilities.

• Strong technical knowledge of Industrial Automation control products across various product lines.

• Capability to teach intricate technical topics in a clear and engaging manner.

• Ability to lift weights up to 50 lbs.

• Willingness and ability to travel to locations for training sessions.

• Prior teaching experience in Industrial Automation Control is preferred.

• Familiarity with PLCs, Drives, Motion Control, and Industrial Networking is preferred.

• Experience with Rockwell Automation hardware, including Logix5000 controllers, PowerFlex drives, and HMIs, is preferred.

• Experience using Studio 5000 and other FactoryTalk software is preferred.

🏝️ Benefits

• A respectful, fair, and collaborative work environment.

• Opportunities for mentorship.

• Travel to customer locations for training sessions.