Field Solutions Engineer

atnTopologyRemoteUS flagUnited StatesFull-timeField Service EngineerMid-levelSenior$105k – $140k/year

Posted 1 day ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist customers throughout their journey from technical exploration and product assessment to onboarding, training, and achieving long-term success.

• Work in conjunction with Account Executives, Customer Success, and Product teams.

• Provide technical demonstrations.

• Develop design automation workflows.

• Advise on practical engineering applications.

• Facilitate cross-functional customer initiatives during pre-sales, onboarding transitions, and post-sales activities.

• Contribute to multi-phase projects for Aerospace & Defense, Industrial, Automotive, and Medical teams.

• Enhance technical sales through discovery, demonstrations, and proof-of-concept development.

• Aid in technical discovery calls to identify customer objectives and design challenges.

• Adapt and present demonstrations tailored to customer use cases.

• Assist with technical onboarding and customer training programs.

• Lead technical customer discussions, including solution reviews, hybrid consultations, and scoping meetings.

• Address workflow consultation requests by providing targeted support and best-practice recommendations.

• Review and respond to non-contractual evaluation or technical inquiries.

• Travel to customer sites across the US and EMEA for strategic design sprints and on-site collaboration.


⛳️ Requirements

• Current or recent experience in aircraft conceptual or preliminary design, or a closely related field (e.g., aerostructures, propulsion integration, vehicle-level sizing and trade-off studies, MDO).

• A Bachelor's and/or Master's degree in Mechanical, Aerospace, or a related Engineering discipline, along with 3+ years of industry experience (highly relevant doctoral degrees may substitute for three years).

• Proven ability to rapidly learn new technical software.

• Proficiency in scripting with Python, Excel/VBA.

• Exceptional communication skills, capable of explaining complex subjects to both technical and non-technical audiences.

• Comfortable presenting to large groups and senior stakeholders.

• Demonstrated autonomy and responsibility in managing time-sensitive, critical projects.

• Willingness to travel approximately 20-40% of the year, typically involving three to five consecutive days on-site several times per quarter, with expected last-minute travel demands.


🏝️ Benefits

• Equity.

• Benefits.

• Reasonable accommodation during the interview process.

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