Field Services Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Offer general technical guidance and support to clients regarding the operation, maintenance, repair, logistics, and installation of GE products.

• Deliver on-site data interpretation and technical instructions.

• Provide Project Engineering, Program Management, and Field Service management with comprehensive and timely updates on program status, customer issues, failures, trends, and environmental conditions.

• Relay program activities and challenges to Product Support and Field Service through regular and timely reports.

• Prepare reports, gather and analyze market intelligence, and communicate sales opportunities related to assigned programs and support.

• Assist clients in organizing maintenance schedules and managing workloads.

• Help ensure that parts align with established timelines.

• Offer recommendations based on findings.

• Evaluate the effectiveness of maintenance actions to determine training requirements.

• Anticipate needs beyond immediate program requirements and support the implementation of solutions.

• Execute intermediate and depot-level maintenance tasks.

• Carry out hands-on repairs and maintenance of the R391 Composite Propeller System and associated components.

⛳️ Requirements

• An Associate’s Degree or a High School Diploma / GED from an accredited institution.

• Willingness to travel up to 60% to global locations.

• Capable of lifting a minimum of 65 lbs.

• At least 2 years of experience in extensive repairs and conversions, as well as maintenance and repair work on aircraft engine and/or propeller systems.

• A Bachelor's Degree from an accredited college or university, or a High School Diploma / GED with a minimum of 4 years of aviation experience in a Field Service or Maintenance role.

• Excellent oral and written communication abilities.

• Strong interpersonal and leadership qualities.

• Demonstrated analytical skills and a commitment to continuous improvement.

• Ability to juggle multiple tasks and priorities in a fast-paced operational setting.

• Capable of interfacing at all organizational levels, both internally and externally.

• Must demonstrate U.S. Person status for access to U.S. export-controlled information: U.S. lawful permanent resident, U.S. Citizen, or granted asylee/refugee status.

• Legally eligible to work in the United States.

• Successful completion of a drug screening, where applicable.

• May be subject to random and reasonable-suspicion drug and alcohol testing.

🏝️ Benefits

• Opportunities for career development.

• Access to GE Aerospace training, expertise, and diverse career paths.

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach.

• Employee Assistance Program offering 24/7 confidential assessments, counseling, and referral services.

• GE Aerospace Retirement Savings Plan.

• 401(k) savings plan with company matching contributions.

• Company retirement contributions.

• Fidelity resources and planning consultants.

• Tuition reimbursement.

• Adoption assistance.

• Paid parental leave.

• Disability insurance.

• Life insurance.

• Paid time off for vacations or illness.

• Opportunities for professional development.

• Relocation assistance.