Field Services Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Offer general technical guidance and support to customers in the operation, maintenance, repair, logistics, and installation of GE products.

• Deliver on-site data interpretation and technical instructions.

• Provide Project Engineering, Program Management, and Field Service management with timely updates on program status, customer issues, failures, trends, and climate information.

• Relay program activities and challenges to Product Support and Field Service through consistent and timely reporting.

• Generate reports and share significant market intelligence and sales prospects for assigned programs and support.

• Assist clients in scheduling maintenance and managing workload.

• Help ensure that parts adhere to established timelines.

• Make informed recommendations based on findings.

• Assess the effectiveness of maintenance actions to identify training requirements.

• Anticipate needs beyond immediate program demands and assist in implementing solutions.

• Conduct intermediate- and depot-level maintenance.

• Execute hands-on repair and maintenance of the R391 Composite Propeller System and its associated components.

• Provide support for the R391 (C130J) Composite Propeller System and related components at Hurlburt Field, Florida.

⛳️ Requirements

• Associate’s Degree or High School Diploma / GED from an accredited institution.

• Willingness to travel up to 60% to global locations.

• Capability to lift at least 65 lbs.

• Minimum of 2 years of experience in extensive repairs and conversions, along with maintenance and repair work on aircraft engine and/or propeller systems.

• Bachelor’s Degree from an accredited college or university, or a High School Diploma / GED with at least 4 years of aviation experience in a Field Service or Maintenance role.

• Excellent oral and written communication skills.

• Strong interpersonal and leadership abilities.

• Demonstrated analytical skills and a commitment to continuous improvement.

• Proficient at managing multiple tasks and priorities in a dynamic operational environment.

• Ability to engage with all levels of the organization, both internally and externally.

• U.S. Person status is required for accessing U.S. export-controlled information: U.S. lawful permanent resident, U.S. Citizen, or granted asylee/refugee status.

• Legally authorized to work in the United States.

• Successful completion of a drug screening, if applicable.

• May be subject to random and reasonable-suspicion drug and alcohol testing.

🏝️ Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach from GE Aerospace.

• Employee Assistance Program providing 24/7 confidential assessments, counseling, and referral services.

• GE Aerospace Retirement Savings Plan.

• 401(k) savings plan with company matching contributions.

• Contributions to company retirement plans.

• Fidelity resources and planning consultants available.

• Tuition reimbursement assistance.

• Adoption assistance support.

• Paid parental leave policy.

• Disability insurance coverage.

• Life insurance options.

• Paid time off for vacations or illnesses.

• Opportunities for professional development.

• Assistance with relocation.