Field Service Technician, Electromechanical

This is a fully remote position, open to applicants in France.

📋 Description

• Install and commission sorting equipment at client locations.

• Conduct maintenance and troubleshooting activities.

• Train operators and maintenance personnel.

• Offer technical expertise and guidance to customers.

• Represent TOMRA to clients and enhance service quality.

• Prepare for customer visits from home.

• Draft service reports.

• Update technical documentation as needed.

• Provide remote assistance when required.

• Primarily operate in Nouvelle-Aquitaine and surrounding regions.

• Occasionally travel to other areas of France.

• Collaborate with the national Field Service team as business needs arise.

⛳️ Requirements

• Technical qualification at Bac+2 level or higher in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Fluency in French and the ability to effectively communicate in English in a technical and professional setting.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repairing industrial equipment in a customer-oriented environment.

• Strong IT skills, especially in PC systems, networks, and network configuration.

• Experience in mobile after-sales service, maintenance at customer sites, commissioning, installation, or technical support in the field is a significant advantage.

• Customer service mindset and outstanding interpersonal abilities.

• A valid Category B driving license is mandatory.

🏝️ Benefits

• Annual bonus of up to 10%.

• Company vehicle with fuel/charging card, available for personal use.

• Family health insurance fully sponsored by TOMRA.

• All travel, accommodation, and travel insurance expenses covered.

• Income protection plan that includes salary continuation and life insurance.

• 25 days of paid annual leave plus additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Ongoing training and development opportunities through TOMRA Learn.

• Employee share ownership plan on preferential terms.

• Long-service bonus awarded every five years.

• Team events and social gatherings.

• Home-based position.