Field Service Technician, Electromechanical

This is a fully remote position, open to applicants in France.

📋 Description

• Install and commission sorting equipment at client locations.

• Conduct maintenance and troubleshooting tasks.

• Train operators and maintenance personnel.

• Offer technical expertise and guidance to customers.

• Act as a representative for TOMRA, enhancing service quality.

• Prepare for customer visits from home.

• Compose service reports.

• Revise technical documentation.

• Provide remote support when necessary.

• Primarily work in Nouvelle-Aquitaine and surrounding areas.

• Occasionally travel to other regions within France.

⛳️ Requirements

• Technical qualification at Bac+2 level or above in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French.

• Ability to communicate effectively in English within a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-centric environment.

• Strong IT skills, especially with PC systems, networks, and their configurations.

• Experience in field service, on-site customer maintenance, commissioning, installation, or field technical support is a considerable advantage.

• Excellent customer service orientation and strong interpersonal skills.

• A valid Category B driving license is required.

🏝️ Benefits

• Annual bonus of up to 10%.

• Company vehicle with fuel/charging card, available for personal use.

• Family health insurance fully covered by TOMRA.

• All travel expenses reimbursed, including accommodation and travel insurance.

• Income protection plan including salary continuation and life insurance.

• 25 days of paid annual leave plus additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Continuous training and development through TOMRA Learn.

• Employee share ownership program.

• Seniority bonus awarded every five years.

• Team events and social gatherings.