Field Service Technician – Dispenser, Concrete Admixtures

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Assemble, install, calibrate, and maintain dispenser equipment, encompassing both electrical and mechanical components.

• Conduct preventive and emergency repairs to guarantee operational uptime and reliability.

• Assist customers in the effective use and upkeep of their equipment.

• Keep service logs and maintain equipment inventory, ensuring the availability of necessary parts.

• Collaborate with the supervisor to organize efficient installation and service schedules.

• Work alongside Sales Representatives to develop and sustain professional relationships with customers.

• Address product demand and service requirements through prompt and high-quality interactions.

• Place delivery orders as necessary and respond swiftly to customer inquiries.

• Organize and plan daily, weekly, and monthly service tasks.

• Manage equipment ordering, expense reports, calibration tracking, and compliance documentation.

• Adhere to company policies, work procedures, and safety regulations.

• Undertake additional duties as assigned.

⛳️ Requirements

• A high school diploma or GED is mandatory.

• Trade certification or over 4 years of experience in construction or dispenser equipment is preferred.

• Proficiency in mechanical, electrical, and basic plumbing systems is essential.

• Capability to read and interpret mechanical and electrical diagrams.

• A valid driver’s license with a clean driving record is required.

• Must be physically capable of climbing, bending, stretching, and lifting up to 50 lbs. independently (100 lbs. with assistance).

• Strong organizational, planning, and customer service abilities are essential.

• Effective verbal and written communication skills; ability to manage conflicts and foster positive relationships.

• Willingness to accommodate a high travel requirement within the designated region.

🏝️ Benefits

• Annual discretionary bonus contingent on individual performance and company results.

• Company vehicle along with a fuel card.

• Complimentary medical insurance or a highly competitive medical plan with minimal monthly employee contributions and no deductibles.

• 17 days of paid sick and vacation leave annually (prorated in the first year).

• 401(k) retirement plan featuring up to 6% matching.

• Dental and vision insurance programs.

• Flexible spending accounts.

• Employer-sponsored life insurance.

• Complimentary telemedicine physician services.

• Tuition reimbursement programs available.

• Discounted home and auto insurance options.

• Supplemental life insurance offerings.

• Numerous other employee-centric initiatives and perks offered by the company.