Field Service Technician, Dispenser - Concrete Admixtures

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Assemble, install, calibrate, and maintain dispenser equipment, encompassing both electrical and mechanical components.

• Conduct preventive and emergency repairs to guarantee equipment uptime and reliability.

• Provide assistance to customers regarding the proper utilization and upkeep of equipment.

• Keep service logs and manage equipment inventory, ensuring the availability of necessary parts.

• Collaborate with the supervisor to efficiently plan installation and service schedules.

• Work alongside Sales Representatives to cultivate and sustain professional relationships with customers.

• Address product demand and service requirements through prompt, high-quality interactions.

• Place delivery orders as necessary and respond swiftly to customer inquiries.

• Organize and schedule daily, weekly, and monthly service tasks.

• Perform administrative tasks such as equipment ordering, expense reporting, calibration tracking, and compliance documentation.

• Adhere to company policies, operational procedures, and safety regulations.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• A high school diploma or GED is required.

• Trade certification or over 4 years of experience in construction or dispenser equipment is preferred.

• Competency in mechanical, electrical, and basic plumbing systems.

• Ability to read and interpret mechanical and electrical schematics.

• A valid driver’s license with a clean driving record.

• Physically capable of climbing, bending, stretching, and lifting up to 50 lbs. independently (100 lbs. with assistance).

• Strong organizational, planning, and customer service abilities.

• Proficient in oral and written communication; adept at conflict resolution and fostering positive relationships.

• Willingness to maintain a high travel requirement within the designated region.

🏝️ Benefits

• Annual discretionary bonus based on individual performance and company results.

• Company vehicle and fuel card provided.

• FREE MEDICAL INSURANCE for employees or a highly competitive medical plan with minimal monthly contributions and no deductibles.

• 17 days of paid sick and vacation time annually, prorated in the first year.

• 401K retirement plan with up to a 6% matching program.

• Dental and vision benefits available.

• Flexible spending accounts offered.

• Employer-paid life insurance coverage.

• Complimentary telemedicine physician services.

• Tuition reimbursement programs available.

• Discounted home and auto insurance programs.

• Supplemental life insurance options.

• Various additional employee-centric perks and initiatives offered by the company.