This is a fully remote position, open to applicants in Canada.

📋 Description

• Offers technical expertise and support to assist clients with installations, maintenance, upgrades, and repairs.

• Acts as the primary customer liaison for technical and service-related inquiries.

• Identifies, troubleshoots, and resolves technical and service-related issues.

• Guides clients on the correct usage and operation of equipment.

• Records and maintains clients' service logs diligently.

• Generates reports for product failure analysis and serviceability concerns.

⛳️ Requirements

• A college or university degree is required.

• Generally necessitates a minimum of 5+ years of relevant experience.

• Possesses an advanced skill set pertinent to the role.

• Bilingual proficiency in English and French is mandatory.

🏝️ Benefits

• Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.