Field Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct onsite calibration of testing equipment for clients within a designated area, covering up to an 8-hour radius.

• Assist the local Transcat laboratory during periods when not traveling.

• Calibrate measurement and testing equipment to meet manufacturers’ specifications.

• Identify out-of-tolerance conditions for customer measurement and test equipment (M&TE) and calibration standards.

• Implement corrective measures, including adjustments and minor repairs, for any out-of-tolerance situations.

• Ensure proper documentation of services is updated and maintained.

• Inform customers about additional services and new equipment offerings from Transcat.

• Uphold calibration standards.

• Provide insights and updates on calibration practices and procedures.

• Complete and update necessary paperwork related to travel and administrative tasks.

• Execute other responsibilities as assigned.

⛳️ Requirements

• Experience in calibration and/or equivalent training with commercial and/or biomedical measurement and test equipment (M&TE).

• Self-starter with minimal supervision needed.

• Strong customer service orientation.

• Ability to engage with customers and colleagues in a professional manner.

• Proficient in MS Office and internet usage.

• Basic understanding of database functionality.

• Over 3 years of driving experience.

• Possession of a valid driver’s license with a satisfactory driving record.

• Associate degree from a college or technical institution; or 2-5 years of relevant experience and/or training; or a suitable combination of education and experience.

• Military PMEL training is preferred.

• Strong attention to detail and capability to follow written instructions.

• Ability to organize and prioritize a varied workload and work autonomously with minimal oversight.

• Outstanding verbal and written communication skills.

• Capacity to stand for extended periods, up to 8 hours daily.

• Ability to lift 50 pounds and maneuver a 400-pound cart.

• Capability to occasionally lift weights exceeding 75 pounds.

• Willingness to travel 75-85%, including overnight trips and weekends.

🏝️ Benefits

• Paid time off.

• Health insurance.

• Tuition reimbursement.

• Retirement plan.

• Stock purchase plan.

• Training and development opportunities.

• Company-funded lodging and expenses when traveling away from home.