Field Service Technician

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Identify errors and technical issues, providing appropriate solutions

• Conduct troubleshooting for electronic and mechanical repairs

• Keep up-to-date with technical product knowledge

• Create and submit timely, detailed service reports

• Surpass company and customer expectations

• Address customer needs while fostering positive relationships

• Maintain tools and calibrated equipment

• Fulfill daily service requirements at designated sites and locations

• Independently plan and execute repairs and preventive maintenance in the field

• Organize work schedules based on field requirements

• Serve Port Huron, Michigan, and nearby areas

• Travel domestically and internationally by air as required

⛳️ Requirements

• High School Diploma or equivalent qualification

• At least 3–5 years of experience in troubleshooting and repair

• Excellent time management skills and ability to complete assigned small field projects

• Technologically adept; innovative, quick to learn, and adaptable to new technologies

• Professional demeanor with a focus on customer service

• Proven written and verbal communication skills

• Flexible and open to a dynamic schedule and work environment

• Must successfully complete a criminal background check, drug screening, pre-employment physical, and credit assessment

• Capability to safely and effectively perform the essential physical tasks of the position

• Ability to meet essential qualitative and/or quantitative productivity standards

• Must acquire and maintain an Airport ID Badge in accordance with the Airport Security Plan and TSA regulations

• Must obtain and uphold necessary public trust security clearance (eApp)

• Must be authorized to access and manage Sensitive Security Information (SSI)

• Valid driver's license and reliable transportation required

• Willingness to travel up to 10% of the time by air, both domestically and internationally

• Required Real ID and Passport for international travel

• U.S. citizenship or permanent residency (green card) is mandatory

• Must be available for overtime and variable hours as needed for business requirements

• Certified trade training is preferred

🏝️ Benefits

• Competitive salary and benefits package

• 401K plan with immediate company match

• HSA/FSA matching available

• 8 weeks of paid parental leave

• Comprehensive healthcare options that evolve with your family's needs

• Continuous Education Pathways for professional development

• Opportunities for advancement within Analogic

• Collaborative global team atmosphere