This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver on-site service at customer locations within the designated region.

• Carry out preventive maintenance, troubleshooting, repairs, and calibration of instruments.

• Install instruments and offer customer training across all product lines.

• Oversee inventory management, trip planning, and administrative responsibilities related to service operations.

• Engage in extensive travel, including overnight journeys, for service and maintenance tasks.

• Report directly to the Eastern Region Service Manager based in Ashland, Virginia.

⛳️ Requirements

• A minimum of 2 years of experience in troubleshooting, repairing, and maintaining intricate analytical instruments.

• Capability to work autonomously.

• Strong dedication to ensuring customer satisfaction.

• Proficiency in working with electronic schematics, testing equipment, and repair tools.

• An Associate's degree in engineering or a related technical discipline.

• A valid driver's license with a clean driving history.

• A valid passport.

• Willingness to travel up to 90%, including overnight trips.

• Must successfully pass a pre-employment drug screening.

• Not eligible for current or future work authorization or visa sponsorship.

🏝️ Benefits

• Comprehensive benefits package.

• Profit-sharing contributions to a 401(k) retirement savings plan.

• A $10,000 anniversary bonus every five years.

• Additional bonus opportunities available.

• Employee-led In Motion Program featuring social events during and outside of work hours.

• Competitive salary offerings.

• An award-winning benefits package.

• Opportunities for professional development and growth.

• A drug-free workplace environment.