Field Service Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct site and factory testing to ensure that instruments are properly installed and operational.

• Provide guidance to field erectors on safe and effective methods for equipment lifting and installation.

• Execute I/O checks and verify logic and control narratives within plant DCS systems.

• Lead the startup, commissioning, balancing, and tuning of equipment.

• Collaborate with plant personnel to ensure proper system operation and to meet emission-reduction targets.

• Supervise equipment installations and direct site crews for turnkey projects or modifications at customer facilities.

• Coordinate with field service management, project management, and engineering to install equipment and troubleshoot technical issues.

• Analyze performance reports and assess malfunctioning or damaged products to identify corrective measures.

• Keep performance records, work orders, maintenance checklists, and other essential documentation updated.

• Provide training on safe equipment operation to team members and customers.

• Draft formal field reports, including timesheets, expense reports, and customer signatures.

• Assist in sales inspections of existing equipment and evaluate mechanical, electrical, structural, and operational conditions.

• Conduct factory acceptance tests and oversee punch-list completion prior to shipment.

• Ensure designs comply with requirements and that equipment matches approved specifications.

• Coordinate repair activities with engineering, customer service, and other relevant personnel.

• Prepare daily, weekly, and monthly reports and correspondence accurately.

• Perform quality inspections at fabrication sites.

• Offer engineering insights to enhance equipment design.

• Complete documentation for field service and project closure.

• Manage shipping and receiving operations.

• Pack equipment for transport.

• Operate a forklift for loading and unloading tasks.

• Organize and maintain the shop facility.

• Assist in property management and supervise third-party service crews.

• Adhere to Company and OSHA safety policies while maintaining a clean, safe, and orderly environment.

• Carry out additional duties of a similar nature as assigned.

⛳️ Requirements

• Technical training in Electrical and a high school diploma are required.

• A minimum of 5 years’ experience as a Field Services Specialist, Technician, or in Site Commissioning, or a bachelor’s or associate degree in a related field is preferred.

• Proficiency in process instrumentation, including pressure transmitters and flow control valves with 4-20mA signals.

• Familiarity with rotating equipment and accessories such as fans, dampers, and flow meters.

• Capability to interpret mechanical and electrical drawings, wiring schematics, P&IDs, and instrument O&M manuals.

• Competence in testing resistance and continuity for low-voltage and high-voltage systems up to 480V.

• Proven ability to communicate effectively and train plant associates, customers, and colleagues.

• A valid in-state driver's license and a satisfactory driving record are mandatory.

• Possession of a US Passport and the ability to obtain a TWIC is required.

• Understanding of OSHA and API safety regulations.

• Ability to complete site-specific customer safety training.

• Experience with exhaust systems, SCR, combustion equipment, control systems, and field startup/commissioning is preferred.

• Knowledge of combustion, airflow, differential pressure in liquids and gases, and chemical, hydrocarbon, and acid gas process streams is preferred.

• PLC programming knowledge is an advantage.

• Compliance with company attendance standards is essential.

• Ability to perform necessary physical activities, including climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

• Visits to manufacturing and supplier facilities will be required.

🏝️ Benefits

• Medical insurance plans.

• Dental coverage.

• Vision coverage.

• Employee 401(k).

• Tuition reimbursement.

• A diverse and inclusive work environment.