Field Service Engineer – Datacenters MMC

This is a fully remote position, open to applicants in United States.

📋 Description

• Carry out service and maintenance tasks at customer locations or properties.

• Assist in the upkeep, repair, and refurbishment of sold or existing products.

• Conduct both preventive and corrective maintenance services.

• Oversee maintenance facilities and field service engineering operations.

• Act as the main technical point of contact for customers.

• Create and deliver training materials and instructional content related to system operations, safety, and maintenance procedures.

• Write technical reports and establish commissioning and maintenance protocols.

• Handle administrative tasks, including spare parts management, time and expense reporting, and documentation for handovers.

• Collaborate with engineering and project management teams to assess performance data, enhance system reliability, and fulfill contractual commitments.

• Supervise site-level operations and provide mentorship or leadership to small project teams.

• Address complex technical challenges directly on-site.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering (preferably in Power Electronics/Energy Systems) with over 5 years of field experience in high-voltage power systems or energy storage.

• Extensive understanding of grid-tied inverters, energy storage systems, communication protocols (including Modbus, DNP3, IEC 61850), and PLC/control system software.

• Demonstrated capability to work independently in high-pressure situations, manage site-level operations, and effectively mentor or lead small project teams.

• Strong project management abilities coupled with a customer-centric approach to resolving complex technical issues on-site.

• Willingness to travel approximately 80%, work remotely, and maintain a valid driver’s license.

• For positions outside of the USA: basic experience in Services & On-Site Services; knowledge equivalent to a Bachelor’s degree from an accredited institution or a high school diploma with relevant experience.

• For positions in the USA: Bachelor’s degree from an accredited institution or a high school diploma/GED with at least 6 years of experience in relevant Job Family Group(s)/Function(s).

• Excellent oral and written communication skills.

• Proficient in documenting, planning, marketing, and executing programs.

🏝️ Benefits

• Relocation Assistance Provided: No