
Field Service Engineer
Posted Oct 6

Posted Oct 6
This is a fully remote position, open to applicants in United Kingdom.
• Install, maintain, and repair TOMRA Reverse Vending Machines (RVMs) at customer locations.
• Assist in the installation, commissioning, and deployment of new machines throughout the UK.
• Identify and resolve mechanical and electrical problems.
• Perform preventative maintenance and reactive repairs.
• Establish and nurture relationships with customers and site representatives.
• Travel across the region, with occasional overnight stays as necessary.
• Document service activities, machine status, and updates using digital tools and systems.
• Provide feedback, enhance technical knowledge, and uphold high safety standards.
• Adhere to TOMRA Safe and LOTO safety protocols.
• Deliver outstanding customer service and ensure equipment functions safely and reliably.
• A curious and solution-focused mindset, demonstrating strong attention to detail.
• A customer-centric approach, with effective and confident communication abilities.
• A background in electro-mechanical systems, with a desire to learn how to analyze, test, and repair complex machinery.
• Ability to work independently as well as collaboratively within a supportive team environment.
• Willingness to travel and manage your own schedule within a field-based role.
• Valid UK driving licence.
• Flexibility for occasional approved overtime and weekend work.
• From October 2027, availability for a rota-based shift pattern that includes weekend coverage.
• Supportive, inclusive, and collaborative workplace culture.
• Opportunities for learning, development, and broadening your experience.
• Potential for career growth.
• Health insurance (with the option to include family members).
• Employer pension contributions.
• 10% non-contributory pension contributions.
• Tenure Leave (additional leave can be accrued after 5+ years of service).
• Company bonus structure.
• Paid overtime.
• Training and tools provided.
• Purpose-driven work that makes a real environmental impact.
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