Field Service Engineer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Install, commission, operate, test, integrate, optimize, maintain, and repair TOMRA sorting systems.

• Conduct field service work primarily for Recycling across Germany and Europe, with potential assignments in other TOMRA Sorting business sectors and locations.

• Deliver comprehensive field reports following each installation or technical intervention.

• Timely report on activities, costs, and other pertinent information.

• Train customer maintenance and service personnel, as well as TSS Service Engineers, on-site.

• Offer on-call technical phone support and field responses to equipment and customer inquiries.

• Assist Sales and Project Management teams.

• Ensure the optimal performance of TOMRA Sorting systems while maintaining customer satisfaction.

• Guarantee efficient field service operations concerning cost and timing.

⛳️ Requirements

• Bachelor's degree in Electrical Engineering, Mechatronics, Automation Engineering, or a related technical field; alternatively, a technical qualification paired with relevant field service experience.

• 3-5 years of experience in a comparable field service, maintenance, technical support, or industrial service position.

• Strong skills in electrical and mechanical troubleshooting.

• Ability to independently diagnose and resolve technical challenges.

• Excellent communication and interpersonal abilities.

• Customer-focused approach.

• Strong organizational capabilities, with the ability to juggle multiple tasks and priorities.

• Practical, hands-on methodology.

• Willingness to travel.

• Enthusiasm for technology and engineering.

• Proficiency in Polish and good command of English, both written and spoken.

• Valid driver's license (Category B).

🏝️ Benefits

• Annual performance bonus.

• Company car.

• Private medical insurance package.

• MultiSport card (70% subsidized by the company).

• Holiday allowance.

• Employee Capital Plans (PPK).

• Company-sponsored English lessons.

• 20 or 26 days of annual leave (depending on length of service, in accordance with Polish labor regulations).

• Comprehensive onboarding and training.

• Opportunity to work for a global leader in sustainability and resource recovery.