Field Service Engineer

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Install, maintain, and repair TOMRA Reverse Vending Machines (RVMs) at customer locations.

• Assist in the installation, commissioning, and deployment of new machines throughout the UK.

• Identify and troubleshoot mechanical and electrical problems.

• Perform preventative maintenance and address reactive repairs.

• Foster strong relationships with customers and site representatives.

• Travel across the region to provide customer support, including occasional overnight trips.

• Document service activities, machine conditions, and updates utilizing digital systems and tools.

• Provide feedback and contribute to ongoing improvement initiatives.

• Adhere to high safety standards and comply with TOMRA Safe and LOTO procedures.

• Offer professional customer service, ensuring equipment operates safely and reliably.

⛳️ Requirements

• A curious and solutions-oriented mindset, with a keen attention to detail.

• A customer-centric approach, complemented by clear and confident communication skills.

• A background in electro-mechanical systems, coupled with a desire to learn how to analyze, test, and repair complex equipment.

• Ability to work independently as well as part of a broader, supportive team.

• Willingness to travel and manage your own schedule in a field-based position.

• Occasional travel to England, Wales, and/or Scotland may be required.

• Possession of a full UK driving licence.

• Flexibility to work approved overtime and weekends as needed.

• Availability for a rota-based shift pattern including weekend coverage starting from October 2027.

🏝️ Benefits

• Health insurance (with the option to add family members).

• Employer pension scheme.

• 10% non-contributory pension contributions.

• Tenure Leave (additional leave can be accrued after 5 or more years of service).

• Company bonus opportunities.

• Paid overtime.

• Provision of training and necessary tools.

• Opportunities for learning, development, and broadening your experience.

• A supportive, inclusive, and collaborative work culture.

• Potential for career growth within the company.