Field Service Engineer

This is a fully remote position, open to applicants in France.

📋 Description

• Install, commission, maintain, optimize, and repair sensor-based sorting systems at TOMRA Recycling installation locations.

• Ensure the highest performance of TOMRA sorting technologies in the field while focusing on customer satisfaction.

• Provide exceptional customer experiences through effective communication and support.

• Enhance sorting systems and processes through sampling and testing methodologies.

• Identify opportunities to enhance value by integrating complementary TOMRA products, solutions, and services.

• Serve as a liaison between clients and Headquarters.

• Collect and deliver market insights to enhance customer service and identify new opportunities.

• Participate in necessary training at TOMRA's training center in Germany and gain practical field experience.

⛳️ Requirements

• Technical training at BAC+2 level (Electronics / Electro-technical / Automation / Industrial maintenance or similar); OR relevant experience in on-site preventive and corrective maintenance by assisting industry clients as a maintenance technician/specialist or service engineer.

• Willingness to travel about 80% of the time within France, with occasional international travel.

• Possession of a valid driver's license.

• Strong technical foundation, especially in electricity, including the ability to read electrical diagrams and plans, and API/PLC electrical automation.

• Proficient with computer applications and PC configuration.

• Fluent in both French and English.

• Capability to establish and maintain effective working relationships with clients, internal and external partners, and management.

• Updated CV in English.

🏝️ Benefits

• Company car.

• Laptop.

• Telephone.

• Essential tools and PPE (personal protective equipment).

• Permanent contract (CDI) with competitive remuneration.

• Opportunities for professional and personal development: on-the-job learning, specialized courses, conferences, etc.

• Innovative and rapidly growing company.

• Positive intercultural environment and a culture of diversity.

• International working atmosphere.

• Open feedback culture.

• Norwegian corporate culture emphasizing transparent communication.

• Collaborative teamwork with highly skilled colleagues and peer learning.