Field Service Engineer

This is a fully remote position, open to applicants in France.

📋 Description

• Install, commission, maintain, optimize, and repair sensor-based sorting systems at TOMRA Recycling installation sites.

• Ensure the top performance of TOMRA sorting technologies in the field.

• Focus on customer satisfaction and deliver outstanding customer experiences through effective communication and support.

• Enhance sorting systems and processes via sampling and testing.

• Recognize opportunities to add value through complementary TOMRA products, solutions, and services.

• Act as a liaison between customers and Headquarters.

• Collect and provide market insights to enhance customer service and identify new opportunities.

• Execute customer service tasks, including commissioning, operation, testing, integration, optimization, maintenance, training, and repairs.

⛳️ Requirements

• Technical training at BAC+2 level in Electronics, Electrotechnical, Automation, Industrial Maintenance, or a related field; OR relevant experience in on-site preventive and corrective maintenance supporting industry clients as a maintenance technician/specialist or service engineer.

• Willingness to travel approximately 80% of the time within France, with occasional international travel.

• Valid driver's license.

• Strong technical background, particularly in electricity, including the ability to read electrical diagrams and plans, as well as API/PLC electrical automation.

• Proficient with computer software and PC configuration.

• Bilingual in French and English.

• Ability to build and maintain effective working relationships with clients, internal and external associates, and management.

• Updated CV in English.

🏝️ Benefits

• Company car.

• Laptop.

• Telephone.

• Necessary tools and PPE (personal protective equipment).

• Permanent contract (CDI) with competitive compensation.

• Opportunities for professional and personal growth, including on-the-job learning, specialized courses, and conferences.

• International work environment.

• Positive intercultural atmosphere and commitment to diversity.

• Culture of open feedback.

• Norwegian corporate culture promoting transparent communication.

• Collaboration with highly skilled colleagues.