Field Service Engineer

This is a fully remote position, open to applicants in Idaho, +2 more states.

📋 Description

• Travel to client locations across Oregon, Washington, and Idaho.

• Conduct preventive maintenance and calibrate equipment.

• Diagnose and repair equipment malfunctions.

• Install and set up new systems.

• Identify mechanical, electrical, and software-related problems.

• Offer technical support and practical training to customers.

• Ensure accurate completion of service documentation, field reports, and expense accounts.

• Uphold professionalism and ensure customer satisfaction during service engagements.

• Adhere to company and client safety protocols.

• Assist customers with occasional travel outside the region for training, support, or special projects.

⛳️ Requirements

• An Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a similar technical discipline.

• Military technical experience or trade school education may be accepted in lieu of a degree.

• Proficient mechanical and electrical troubleshooting abilities.

• Capability to interpret electrical schematics and mechanical drawings.

• Comfortable utilizing Windows-based computers and technical software.

• Strong organizational, communication, and customer service skills.

• Ability to work independently with minimal oversight.

• Prior field service experience is preferred.

• Experience with preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment is preferred.

• Familiarity with materials testing systems is preferred.

• Experience in delivering technical training to customers in both hands-on and classroom environments is preferred.

• Background in industrial automation or controls is preferred.

🏝️ Benefits

• Home-based role offering flexibility and independence.

• Opportunities for technical training and professional growth.

• Access to support from a knowledgeable technical team.